Ranks

HOW TO BECOME A HELP STAFF MEMBER

Help members, moderators, and owners earn their ranks by proving to be a trusted asset to Help, and showing experience in handling situations. Look below to get more information on what it takes to become a member and beyond!

You should have some knowledge to help users with xat-related problems, questions, and concerns.
You must follow all rules. Users who often break rules will not be considered since staff positions involve rule enforcement.
Demonstrating a professional ability to help users, moderate the chat and being active on the chat is also considered.
Members can get promoted by displaying determination and excellent performance while temporarily moderating and helping users.

GENERAL STAFF INFORMATION

Members are made temporary moderators based on need. Performance during this time determines if a promotion is appropriate.
Trusted guests are made temporary moderators based on need. Normally, only members are made temporary moderators.
Permanent moderators and above can set scroll messages.
Permanent members and above can use protect mode /p and /pr.
Maximum moderator ban length time is 24 hours (up to 28 hours depending on powers that extend maximum imposed limits).