To all helpers,
Today is my last day as a main owner at the Help chat. I will be transferring all responsibilities to Muffins. He will be the sole main owner of the Help chat. Starting on January 26, 2018, please direct all questions, concerns, or suggestions to Muffins.
In 2014, when I was a moderator at Help, I maintained a three-page detailed document about the things that I would change if I ever became a main owner. Yes, I was that weird. At that time, I was extremely ambitious and was determined to become a main owner at Help. In 2015, I was promoted to main owner and immediately made many changes. I completely revised the rules to make uncertain policies clearer, and I gave more direction on how to handle certain tricky situations. I was also very receptive to feedback and implemented many other small changes based on feedback.
I no longer have this same ambition and am no longer up to the task of helping operate this chat. Since Muffins became a main owner here, I remained involved in decisions and management by communicating with him privately, but I was not seen on the chat. I recognize that I cannot dedicate more time to this chat, and at this time the community needs to see solid leadership, where possible. The staff also deserve a more visible main owner, which is something I can’t provide right now.
You can still find me around xat once in a while, including the forum. I will also still be a volunteer. With fewer responsibilities, I will be able to focus more on improving the ticket system. Perhaps in the future I will return to Help.
It really has been a great experience to manage this chat. Thank you to all the members, moderators, and owners who worked with me.