New General Information Page

A new general information page has been added to the blog. The purpose of the page is to provide a list of common issues that people have, along with explanations for why those issues occur, and the steps that can be taken to resolve those issues. It is mostly for people who are new to helping other people. If someone is looking to become a Help member, this guide is for them!

We are definitely looking to expand this guide, so if you have a suggestion, please send it to a blog editor. I know there is still a lot to be added.

We would like to give a great deal of credit to Tarek for creating this guide. As you might have noticed, there is a similar guide that the Assistance chat uses.

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