Month: March 2015

Bot Updates

As you all may know, the bot has been updated recently and has switched to a FEXBot instead of an ARCBot.

See below for the commands usable by staff and guests:

Command Minimum rank
!mail Owner
!boot Moderator
!price Guest
!xatstocash Guest
!latestpower Guest
!xatwiki Guest
!powerinfo Guest
!explainpower Guest
!whatis Guest
!error Guest

Note that any command that gives a response will send the response in private chat as opposed to main chat to prevent spamming the chat.

These may change at a later date.

Further clarification on these commands can be found here.

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Revisiting the Fundamental Chat Purpose

Recently there have been too many instances of people carrying non-help related conversations while ignoring guests in need of assistance. Since the Help chat is a large central help location for all of xat, we wish to maintain and operate the chat in a professional manner. General discussion on the main chat is not acceptable if people who need help are being ignored at the same time. There are many other popular chats that facilitate the fun features of xat—like games—while also encouraging general discussion.

If multiple people are carrying a general conversation even while someone is being helped, the help messages should not be immediately pushed out of view with general conversation messages. It might give the impression to the people in need of assistance that most of the other people chatting about general things do not care about the priority, which is helping.

Moving forward, I encourage all staff members to keep the conversation at Help focused on actually helping people. This can be accomplished by giving warnings to users who violate the helping-before-all rule. Although less likely, bans can still be given out if warnings aren’t working! General discussion is definitely fine if no one needs help.