Help owners are chosen based on their experience with Help and xat. As such, they can make decisions while using their own judgment, either when it comes to demotions, temporary moderators, or bans. Sometimes, they might even warn you for something you didn’t know was against the rules.
If this happens, please listen to them. Some users make semi-offensive names, and say there’s no rule against it, even when owners tell them to change it. This will end in a ban.
Of course, owners can’t go banning unfairly. We just want users to know that if an owner wants you to change your name or stop a specific behavior, you should oblige. And, as always, if you feel you’re being mistreated, you can contact Spell directly and voice your concerns about a specific owner.